That being said, I continue to be amazed at how superior the iPod touch appears to be. I haven't purchased one yet but a friend told me it can do nested folders (they don't know how to do this at the Apple store, but I haven't given up hope that it is possible). It also picks up wi-fi so you can check your e-mail on it if you're near a hot spot. And there are some how-to videos on YouTube showing how you can buy and attach a device that will allow you to get internet on it all the time. For some one like me that doesn't use a cell phone, this will be my first ever internet on the go. And of course one of the things the iPod touch can do that the Zune can't, it can download thousands of aps. I have never had a device with an ap ever. So I'm excited about the idea.
My only concern is where to purchase it. I have been told if you buy it from Apple that they have excellent customer service if anything goes wrong. But Apple charges $40 more for the iPod touch than Amazon does. Is $40 worth a little customer service if I need it?