Girl who dances in a cage (cagekitten) wrote,
Girl who dances in a cage

A response from Home Depot

Since some one was kind enough to post a comment in my LJ with the e-mail address of the CEO of Home Depot, I wrote him a polite but frustrated e-mail explaining how hard it is to find help in the Aurora location and how myself and my friends have finally given up using it. He wrote me the following response today:

"Many thanks for taking the time to write this note and, thank you for the feedback! I certainly value the input I receive from customers, both good and bad. And I can assure you that we take customer service seriously and anything less than excellent is unacceptable. I'll have someone from the division visit that store and address the concerns that you mentioned. I hope - over time - you'll see a difference in our stores and we'll win you over as a full-time Home Depot customer. - Frank Blake"

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